16 reviews for Revere Patio Heater

1. 

   Rated 5 out of 5

   Leland James – 09/10/2023

   Fantastic with the right fuel!

   First let me say this is a beautiful and well made product. I really love the way it looks on our patio and is quite the conversation starter!

   That said, I was struggling to find decent pellets in my area that would burn hot enough. All the big box stores around only carried some type of hardwood pellets that just never put off much heat. I was close to giving up on it when I decided to try tossing in a few compressed sawdust bricks and HOLY SMOKES, what a difference that made! Now this thing just cranks out heat like you’re on the surface of the sun!

   The only downside to using the bricks is you can’t shut everything down quickly, you have to just wait for it to burn down to ash. Minor inconvenience though.

   Definitely a great product and I’m very happy with the purchase.

   Assembly was easy, just follow along with the YouTube video. The hardest part was removing the protective vinyl wrap that covers all the stainless parts during shipping. Pro-tip: use a hair dryer and it peels off more easily!

   Thank you, WPP!

2. 

   Rated 5 out of 5

   Cory – 28/04/2023

   Absolutely thrilled with this product and more importantly the customer service. Karen answered several questions for me before I purchased the product and was very responsive. The product shipped and was packed so incredibly well. The videos made it very simple to assemble. One piece wasn’t cut quite right and when I reached out to Karen she had a new one shipped out right away. The product puts out an awesome amount of heat and looks so great with the safety cage. The high quality and exceptional customer service make it worth paying the premium for this product.

3. 

   Rated 4 out of 5

   Alan Rose – 09/04/2023

   I got the revere, and I’ll admit. It’s amazing and I really enjoy the look and window view of the fire. It does get hot. But not as hot as I’d thought it would.and I also don’t get as much burn time. Granted I’m sure that’s a fuel thing. Super easy to start. Easy to shut down. Assembly instructions are okay. But make more sense if you watch their YouTube video. It seems sturdy, seems like it’s made out of quality material.

   Now.. the reason it’s 4 stars. My patina came out like crap. This is my fault. The company mentioned to clean it. But I wish they would have exaggerated just how important this step is. I used the little wipe they provided. And it just didn’t get the job done. And tiny towel to dry it didn’t pick up the extra material.

   If I were to do it all over again I’d really take a significant amount of time and effort cleaning the entire unit with soap and water before the first burn.

   My OCD is driving me nuts!

   Again- my fault. But a warning to all of you. For the company. Please exaggerate how important this step is in order to achieve a perfect patina.

   Other wise. Pricey. Yes. But it’s an amazing patio heater.

4. 

   Rated 5 out of 5

   Dale – 11/03/2023

   Probably the best costumer service I’ve had in a long long time! Had some glass clips go bad after a couple of seasons and after a quick email asking if there was a better way to repair it. They simply replied with “we use stainless steel now shall I send some to u”. That’s the way to handle your customers! Thank you.

5. 

   Rated 2 out of 5

   Daniel Hanson – 03/03/2023

   After reading up on the Timber Heaters I was so pumped to get one for my back patio. Packaging and setup was a breeze, however the heater never got up to the temps that I expected or read about. It looks great when it’s fired up, but even in moderately cold weather you have to be within 2-3 feet to be able to feel the heat. We find ourselves fighting for the spot sitting right next to the heater or huddled up right next to it. Disappointed in the heat but it looks great.

   I do want to mention that the customer service is second to none. I called about these issues and they immediately sent me a bag of pellets to try out. They even jumped on a facetime call with me to see if there was something I was missing. Finally, even went out of their way to send an upgraded component to see if that would help. Based on reviews and the company’s willingness to help me troubleshoot, I think I may have received the rare defective unit. Anyways, great service but the effectiveness of the product didn’t hit the mark for me.

6. 

   Rated 5 out of 5

   Don Benges – 18/02/2023

   The owners of the company are very helpful with all my questions they got back to me very quickly. They were very helpful and professional.I just bought a new revere stove it is great love the look and really love the color as it changes. I will recommend it to anyone that wants a great heater for their deck the heat is very good.I own a little timber also.This is a great company

7. 

   Rated 5 out of 5

   Jonathon Preiss – 06/02/2023

   Well made. Easy to assemble. Easy to use. Beautiful to watch.

8. 

   Rated 5 out of 5

   Dean Snyder – 06/01/2023

   Possibly the first product I’ve ever written a review for! Not kidding!

   Absolutely thrilled with the Big Timber Revere Edition. When it arrived we knew it was something special. The box was labeled which way was UP, had stickers about being fragile and being MADE IN THE USE. Unpacking the product we quickly realized this stuff was high quality and time went into the packaging to ensure safe delivery. (My father in law stood over my shoulder. He’s an engineering guy who a) criticizes everything manufactured nowadays and b) is VERY smart when it comes to mechanics and builds. He was OVERLY IMPRESSED!)

   The build of our stove was simple. Fired right up on first use, and candidly we use it every single night here in Oregon. We ran it when we had the recent ice storms and mid 20-degree nights. This thing is awesome! We’re used to traditional stand up propane heaters (which burn the top of your head while your feet are always cold.) This stove heats up our deck nicely (we’re 12’x24′ but in full transparency we have Coolaro curtains that come down and plantation shutters that close off 24′ length of the deck so were a little spoiled but YES this thing warms the place up.) Sat outside last night at 40-degrees outside with only jeans and a t-shirt.

   Now that we’ve been running for three weeks, the stove is getting the coolest looking patina and coloring. I keep the spark arrester screens clean, and use a soft cloth to wipe down the inside of the glass when need be.

   I had a spot where the material (it’s some kind of fireproof fabric material that the front glass sits in) started to come a little lose and begin to peel back from the glass. Emailed the crew at Timber Stoves and no questions asked, they had a new strip of that material shipped to my house in two days.

   Like I said. My wife and I do NOT write reviews, but this thing is so well made and so impressive we couldn’t resist. (Everyone in my family is jealous and they all want one too hahaha).

9. 

   Rated 5 out of 5

   Gerald Meyer – 17/11/2022

   Love the look and heat it gives off.

10. 

    Rated 5 out of 5

    Joseph B. – 01/11/2022

    We received our big timber about 2 weeks ago. I almost never write reviews, but absolutely had to for this product. My wife and I are absolutely pleased in every way with it. Every single part of it is of highly quality material-everything. Putting it together was satisfying – seeing each piece, and how well made it is-It’s of commercial or industrial quality. I love to just look at it! We’ve used it twice so far and its quality is matched by its performance. Really puts out nice heat and we haven’t even been able to find the best pellets yet! I considered other pellet products that cost about half as much, and read how they rusted or the hopper didn’t feed correctly-at twice the price this product IS STILL A BARGAIN! AND we were torn about getting the cover-thought maybe a tarp would do just as well, and even the cover is top notch! Glad we got that too! I’ve been burned so often with high priced garbage, and am glad that for once I got something truly worth the money!

11. 

    Rated 3 out of 5

    William Denton – 21/09/2022

    It’s a little expensive, I have had trouble keeping the pellets left in the unit fry.

12. 

    Rated 4 out of 5

    Jonathan Heinrich – 16/09/2022

    Our original big timber seemed to be better packaged and arrived with less scratches and scuffs. Mind you, it was a painted vs shiny stainless so that may be part of the issue. We love our stove(s) aside from the pellet grate melting and needing replacement in 1yr of use we are extremely pleased.

13. 

    Rated 5 out of 5

    Keith Glover – 14/09/2022

    Except in the most awful, cold, Boston deep winter weather, our Timber Stove keeps us cozy and warm. We enjoy siting outside through late fall, early winter and early spring. Even with light snow falling. We love it. It made the dark days of Covid bearable so we could visit with friends and family

14. 

    Rated 5 out of 5

    Ronald W. – 14/09/2022

    I have only used it twice since receiving it, but I love the heat output and the patina on the Stainless Steel. It looks great on my patio, its easy to load, easy to clean, and puts out great heat while using only a small amount of fuel

15. 

    Rated 5 out of 5

    Brian M. – 10/09/2022

    The Stainless Steel looks amazing and will last a lifetime!

16. 

    Rated 5 out of 5

    Ben Martin – 15/07/2022

    This is the number one conversation piece of our back patio! Whenever we have guests they are amazed by it. We are more than happy with our purchase.